For workshops, conference appearances, or coaching:
A non-refundable deposit of 50% is required to hold date(s) and in order for work and preparation to begin.
Forms of Payment Accepted: Credit cards, Zelle, and ACH transfer.
Cancellation for any in-person or online booking is required 30 calendar days prior to event. If event is cancelled within 30 calendar days, client is subject to full fee and will be invoiced.
Cancellation for individual coaching dates is required 24 hours in advance. Any meetings rescheduled will not be subject to cancellation fee of $100.
All coaching dates must be completed within 60 calendar days of intake call. Missed sessions will be forfeited.
Balance of coaching or speaker fee is due upon completion of program, workshop, or event.
For speaking events and workshops: If event or any portion of Marianna's appearance is recorded and to be saved and/or distributed for future use, a usage fee of $3,500 will apply to final invoice.
Vax Policy: Until further notice, in-person coaching and events are available exclusively for fully-vaccinated clients and audiences. Online events are available to all audiences.
Confidentiality and Recorded Material:
Any and all information shared with Marianna Swallow and her team will remain confidential. The only exception would be any mention of impending harm.
Any recordings of individuals/clients made during coaching or workshops will remain confidential and/or be returned to client(s) immediately. Marianna retains no individual recordings following training or coaching contract.
See above for policy on recording educational events.
Travel:
For any on-site work within 10 miles of zip code 60640, the client will not incur travel fees. Work beyond this parameter: client will incur and/or reimburse for travel fees, hotel stays (if required), and meals.
If any tolls are incurred within any distance, tolls must be reimbursed by the client.
Travel greater than 10 miles from zip code 60640 will be billed to or costs incurred by the client.
Air travel: Any booking requiring air travel greater than four hours must provide business class for air travel.